Why You Should Review Your Hearing Care Provider Online

Did you realize that you can help out future patients and your health professional at the same time just by providing a short, honest review online?

Seeing as increasingly more people depend on online reviews in finding a healthcare professional, simply sharing your experiences can push someone to finally get the help they need. Plus, you can enable your hearing care provider to deal with any problems that could strengthen the practice—in turn assuring a positive experience for prospective patients.

Are you ready to make a difference in people’s lives? Listed below are four additional reasons you should review your hearing care provider on the web.

1. It’s easy to write a review online

Numerous hearing care providers have a website with a page focused on reviews, and this is the best place to begin. Quickly navigate to the website, find the review page, and submit a short review right on the website—all in less time than it takes to make a cup of coffee.

2. You can help people finally get the help they need

As stated in a 2015 BrightLocal survey, 92 percent of consumers now read online reviews, and 80 percent will put their trust in web-based reviews as much as personal recommendations.

That means 8 out of every 10 individuals will take your review as sincerely as a personal endorsement. So if you had a pleasurable experience, sharing a positive online review is by far the best way to get the message out, encouraging other people to get the same quality of care.

3. You can help create a fair picture of the practice

Research indicates that people are drastically more likely to write reviews after a bad experience than after a positive one. This renders a negativity bias that can present the practice in a bad light.

Nobody is perfect—and no healthcare practice is either. Whether the negative reviews are warranted or not, they will get posted. And if the positive experiences go unpublished, this will produce a distorted picture. If you are convinced the practice deserves a good reputation, you can help them out by writing a positive review.

4. You can help your hearing care provider re-design the patient experience

We promote honest, respectful reviews, without regard to whether those reviews are positive or negative. But we also think that attempting to remedy issues privately is the best place to begin.

If you’ve had a negative experience, it’s almost always best to first contact the practice in private. More often than not, the issues can be reconciled whereby both parties are satisfied. However, if the issues were not settled to your satisfaction, you may feel that your negative experience must be shared.

In this case, in the name of honesty, you may want to post respectful suggestions that can help the provider strengthen the patient experience. This ultimately helps the practice and brings about a better experience for prospective patients.