Our Hearing Professionals
Diana Kain, Au.D., CCC-A
Co-Founder & Doctor of Audiology
Dr. Diana Kain is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Speech and Hearing Sciences from the University of Iowa and her Master’s degree in Audiology from University of Northern Iowa. She also studied with A.T. Still University where she obtained her degree as a Doctor of Audiology.
Dr. Kain is a member of the American Speech Language and Hearing Association. Prior to entering private practice seven years ago, she worked 11 years at the University of Iowa Hospitals and Clinics, where she completed tinnitus research, cochlear implant research and patient mapping, and adult and pediatric hearing diagnostics at one of the leading Departments of Otolaryngology in the country. Dr. Kain is an expert in difficult hearing aid fittings as she has a strong foundation in diagnosing medically complicated cases. Throughout her career, Dr. Kain has spoken extensively on hearing healthcare and also serves as a clinical supervisor for doctoral students.
Jennifer Reekers, Au.D.
Co-Founder & Doctor of Audiology
Dr. Jennifer Reekers is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Speech Language Hearing Sciences from Minnesota State University Moorhead and her Master’s degree in Audiology from the University of Iowa. She obtained her degree as a Doctor of Audiology from the #1 audiology doctoral program, University of Iowa, in 2009.
Dr. Reekers is a member of the Academy of Doctors of Audiology and the American Tinnitus Association. She has clinical experience from VA healthcare systems and private ENT clinics. Dr. Reekers specializes in hearing aid technology, counseling and hearing rehabilitation, with emphasis on tinnitus treatment. Living with her own childhood hearing loss inspired Dr. Reekers to become an audiologist. Given she wears a hearing aid herself, Dr. Reekers offers a unique perspective when counseling realistic expectations and the benefits of amplification.
Rachael Carroll, Au.D., CCC-A
Doctor of Audiology
Dr. Rachael Carroll is licensed in Iowa as a Doctor of Audiology and Dispensing Audiologist. She obtained her Bachelor’s degree in Biology from Nebraska Wesleyan University and her Doctor of Audiology degree from the top-ranked audiology doctoral program, University of Iowa.
Dr. Carroll is a member of the American Speech and Hearing Association. She has clinical experience working with VA healthcare systems and ENT hospital settings. Dr. Carroll grew up admiring her father help patients as an Ear, Nose & Throat physician, which inspired Dr. Carroll to become an audiologist. Dr. Carroll has been involved with tinnitus research at the University of Iowa, co-authoring Tinnitus Suppression in Cochlear Implant Patients Using a Sound Therapy App published in the Journal of the American Academy of Audiology (2018) and Tinnitus Sound Therapy Trial Shows Effectiveness for Those with Tinnitus published in the Journal of the American Academy of Audiology (2019).
Kelsey is Clinic Administrator at Heartland Hearing with a background in managing Ear, Nose & Throat clinic operations and extensive experience in customer service. Kelsey has always had a passion for assisting others and appreciates working in hearing healthcare, where relationships and treatment have an immediate and profound impact on people’s lives.
A native Cedar Rapidian, Kelsey enjoys answering questions and helping guide patients to hear their best. She will find you the appointment that suits your needs, help answer basic hearing aid questions or troubleshooting, help with financing, answer basic insurance questions, and more. Kelsey loves getting to know our family of happy and satisfied patients!